Website Terms of Use

These Website Terms of Use apply to the website operated by Phronessa ("Phronessa", "we", "us" or "our").

By accessing or using this website, you agree to these terms.

If you do not agree, you must not use the website.

These terms apply to the public website, downloadable resources, demonstration material and other content made available through the website. Separate Platform Terms of Service apply when you create an account or use the Phronessa software platform.

Phronessa develops decision-support software that helps organisations stress-test proposed organisational changes before implementation.

The website may provide information about:

• organisational modelling;
• strategic foresight;
• change management;
• organisational psychology;
• system dynamics;
• behavioural change;
• artificial intelligence;
• scenario analysis;
• product features;
• research;
• case studies; and
• Phronessa's services.

Website content is provided for general information, education and product communication.

It does not constitute:

• legal advice;
• financial advice;
• employment or industrial-relations advice;
• psychological or medical advice;
• cybersecurity advice;
• professional consulting advice;
• a guarantee of business performance; or
• a recommendation to implement or avoid any particular organisational change.

You should obtain advice appropriate to your organisation, circumstances, industry and jurisdiction before acting on material information.

We take reasonable care when preparing website content. However, organisational behaviour and business outcomes are complex and context-dependent.

To the maximum extent permitted by law, we do not guarantee that website content is:

• complete;
• current;
• error-free;
• suitable for every organisation;
• applicable to every industry;
• capable of predicting actual outcomes; or
• sufficient for a particular decision.

Examples and scenarios may be simplified, hypothetical, based on publicly available information, or designed to illustrate a concept rather than establish factual causation.

Some website materials may be created, analysed or supported using artificial intelligence.

Artificial intelligence may produce inaccurate, incomplete, inconsistent or misleading material. Any AI-supported content should be reviewed in its full context and should not be treated as independently verified professional advice.

References to companies, projects, sectors or organisational events may be based on publicly reported information.

Unless expressly stated otherwise:

• the organisations mentioned have not endorsed Phronessa;
• Phronessa has not independently verified every public report;
• examples do not establish that a particular factor caused an outcome;
• examples are not representations of results that every customer will achieve; and
• trademarks remain the property of their respective owners.

Customer case studies will be published only with appropriate permission or in a form that does not identify the customer.

Unless otherwise stated, Phronessa owns or licenses the intellectual property rights in the website and its content, including:

• text;
• graphics;
• logos;
• diagrams;
• models;
• frameworks;
• workflows;
• software;
• interface designs;
• videos;
• downloadable resources;
• reports; and
• branding.

Phronessa and its associated logos are trademarks or trade indicia of Phronessa.

You may view the website and download or print reasonable extracts for your internal, non-commercial evaluation.

You must not, without prior written permission:

• republish substantial website content;
• sell or commercially exploit the content;
• remove copyright or proprietary notices;
• reproduce Phronessa frameworks as your own;
• create a competing product using protected website content;
• use the Phronessa name or logo in a way that suggests endorsement;
• systematically scrape or extract website content;
• use automated systems to build a competing dataset; or
• modify, reverse engineer or attempt to derive source code from website software.

Nothing in these terms transfers ownership of Phronessa intellectual property to you.

You may link to the public website, provided that the link:

• is lawful and accurate;
• does not misrepresent your relationship with Phronessa;
• does not suggest endorsement without permission; and
• does not present the website within a misleading frame or interface.

Reasonable quotations may be used for commentary, research or reporting where permitted by law and appropriately attributed.

If you submit an enquiry, feedback, form, survey response or other communication, you confirm that:

• the information is accurate to the best of your knowledge;
• you are authorised to provide it;
• it does not unlawfully disclose another person's confidential or personal information;
• it does not infringe third-party rights; and
• it is not malicious, deceptive or unlawful.

You retain ownership of your original material.

You grant Phronessa permission to use your submission to respond to you, provide requested services, administer our relationship, improve the website and comply with law.

We will handle personal information in accordance with our Privacy Policy.

You must not:

• use the website unlawfully;
• attempt to gain unauthorised access to systems or accounts;
• interfere with website security or availability;
• introduce malware or harmful code;
• conduct vulnerability testing without written permission;
• impersonate another person;
• submit false or misleading information;
• harvest contact details;
• send spam through the website;
• use the website to discriminate, harass or harm another person;
• use automated tools in a way that places an unreasonable load on the website;
• bypass access restrictions;
• copy protected content to develop a competing service; or
• assist another person to do any of these things.

The website may link to third-party websites, platforms or resources.

A link does not necessarily mean that Phronessa endorses, controls or accepts responsibility for the third party.

Third-party services may be governed by separate terms and privacy policies. You use them at your own risk.

We may change, suspend or discontinue any part of the website.

We do not guarantee uninterrupted or error-free access. Availability may be affected by maintenance, security incidents, service providers, internet conditions or events outside our reasonable control.

Where practical, we will try to avoid unnecessary disruption.

Our collection and handling of personal information is described in the Phronessa Privacy Policy.

Our website may use cookies and similar technologies for security, functionality, preferences, analytics and, where applicable, marketing.

Nothing in these terms excludes, restricts or modifies any right, guarantee, condition, warranty or remedy that cannot lawfully be excluded, including rights that may arise under the Australian Consumer Law.

Subject to section 14 and to the maximum extent permitted by law:

• the website and its content are provided on an "as available" basis;
• we exclude implied warranties that may lawfully be excluded;
• you are responsible for assessing whether content is appropriate for your intended use; and
• you remain responsible for decisions made using website information.

To the maximum extent permitted by law, Phronessa is not liable for indirect or consequential loss arising from your use of, or reliance on, the public website.

This may include loss of profit, opportunity, goodwill, anticipated savings, data or business interruption.

Where our liability cannot lawfully be excluded but can be limited, our liability is limited, at our option and where legally permitted, to resupplying the relevant service or paying the reasonable cost of having it supplied again.

This section does not limit liability for fraud, wilful misconduct or any other liability that cannot legally be limited.

We welcome responsible reports of suspected security vulnerabilities.

Do not access, alter, download or disclose information that does not belong to you. Send security reports to abooksellerinfishpond@gmail.com with enough information for us to investigate.

We may publish a separate vulnerability disclosure policy.

We may update these terms as the website or legal requirements change.

The latest version will be published on the website with its effective date. Your continued use after the updated terms take effect constitutes acceptance of the revised terms.

Material changes will not apply retrospectively where doing so would be unlawful or unreasonable.

These terms are governed by the laws of Queensland, Australia.

You and Phronessa submit to the non-exclusive jurisdiction of the courts of Queensland and courts entitled to hear appeals from them.

Phronessa
Email: abooksellerinfishpond@gmail.com
Website: phronessa.com